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Privacy Policy

Effective Date: August 27, 2026

Aviva Wellness LLC (“we,” “us,” or “our”) operates avivawellnessmiami.com. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

Information We Collect

We may collect the following information:

  • Information you provide: Your name, phone number, email address, and other information you voluntarily provide when contacting us, requesting information, or booking an appointment.

  • Appointment information: Appointment dates and times, services requested, provider information, and other information necessary to manage your appointment.

  • Technical information: Information such as IP address, browser type, device information, and pages visited when collected through cookies, analytics, or similar technologies.

How We Use Your Information

We may use your information to:

  • Book, confirm, reschedule, and remind you about appointments.

  • Respond to your questions and inquiries.

  • Provide and improve our services.

  • Communicate with you regarding services you have requested.

  • Maintain appropriate business, legal, professional, and administrative records.

  • Meet applicable legal and regulatory obligations.

How We Share Your Information

We may share information with service providers that help us operate our business, only as reasonably necessary for them to provide services to us.

These service providers may include appointment scheduling systems, telephone and communications providers, technology providers, and payment processors.

We do not sell your personal information.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of our patients, staff, business, or the public.

Mobile Information and Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile phone number and separately consent to receive text messages from Aviva Wellness LLC, we may use your number to send:

  • Appointment confirmations

  • Appointment reminders

  • Appointment scheduling and rescheduling communications

  • Responses to your inquiries

Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP.

Opting out of text messages does not affect your ability to contact us, book an appointment, or receive services.

We do not sell or share text messaging opt-in data or consent information with third parties for their own marketing purposes.

How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and to meet applicable legal, professional, administrative, and record-keeping requirements.

When information is no longer required, we take reasonable steps to securely dispose of it.

How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect information in our care.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information that we maintain about you, subject to applicable legal requirements.

Email: hello@avivawellnessmiami.com
Phone: (786) 613-3401

You may stop receiving SMS messages at any time by replying STOP to a message from us.

Children

This website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date shown at the beginning of this policy indicates when it was most recently updated.

Contact Us

Aviva Wellness LLC
Website: avivawellnessmiami.com
Email: hello@avivawellnessmiami.com
Phone: (786) 613-3401

Business/Mailing Address:
Principal address: 3757 CHASE AVE, MIAMI BEACH, FL 33140

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